What Sets Us Apart

What Sets Us Apart

David Hamilton, DDS
James Collette, DDS
J. Kyle House, DDS, DABPD

1060 W. Elm Ave., Suite #115, Hermiston, Oregon 97838 (541) 289-5433-Phone
7425 Wrigley Dr., Suite #201, Pasco, Washington 98902 (509) 543-4948-Phone

Thank you for choosing our practice for your child's dental care. We believe that you and your child deserve the very best care we can provide. It is our pledge to treat all of the patients entrusted in our care as if they were our own children.

So that we may best serve you, please complete the enclosed forms before your appointment and bring them with you. The most important document in the packet is the medical history. Complete it as accurately as possible and feel free to make any comments on the form you think may be helpful in understanding your child's health status.

As a Pediatric practice we use a completely different vocabulary when explaining procedures to children and very anxious patients. For us to be the most effective, we ask that you briefly describe what a dentist does and what the child can expect; but please avoid using terms like: it won't hurt, shot, needle, pain or sharp. Avoid words and descriptions that are negative. We strive to accurately describe what a patient is going to experience using terms that are more descriptive of what will actually happen and express them on a level appropriate for the child's age.

Another big difference between our practice and other dentists is that we encourage the parent to accompany the child into the treatment area. There are some guidelines that we ask you to follow. Please refrain from speaking to the child when the dentist or nurse is talking. Children can only respond to one person at a time and an interruption may result in an important direction being missed. Please remain seated in the chair provided for you. If asked to leave, please do so as quietly and quickly as possible. Feel free to ask any questions you may have. We want you, the parent, to be as informed as possible with regard to the treatment being provided to your child.

Very young children often cry even for simple examinations. This is normal behavior and in no way does it upset us, and you should not be embarrassed nor should you try to quiet the child. Crying actually facilitates our work since it is usually done with the mouth wide open.

Again, thank you for entrusting your child's care to us. If you have any questions please call!

Sincerely,
The Staff of Advanced Pediatric Dentistry
Dr. David Hamilton
Dr. James Collette
Dr. J. Kyle House

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